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Logo of Phnom Penh Post newspaper Phnom Penh Post - Bank ATM upgrade sparks queues

Bank ATM upgrade sparks queues

ACLEDA Bank’s automated teller machines were inoperable for much of the weekend, as the company made improvements to its network.

“This week we upgraded the ATMs. It’s the first time we upgraded [the ATMs] to Oracle software,” said the bank’s President In Channy yesterday.

Machines visited by The Post yesterday were back in operation. Customers queuing to withdraw money in Phnom Penh said they were relieved the machines were working again.

Customer So Kong said he had initially been concerned about his deposits after noticing he was unable to withdraw money on Friday.

However, he added he had banked with ACLEDA for two years without any prior incidents and was unlikely to consider moving banks.

ACLEDA had 86 ATMs – the second most in the Kingdom behind ANZ Royal – at the end of 2009, according to statistics from the National Bank of Cambodia.

ACLEDA had also issued 294,752 debit cards, nearly two thirds of Cambodia’s total of 453,471, at that time.

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