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Logo of Phnom Penh Post newspaper Phnom Penh Post - Brach Manager (3 Posts)

AMK Microfinance Institution Plc. is one of the largest microfinance institutions in Cambodia. AMK serves a large number of over 400,000 customers with more than 2,200 staffs nationwide.

Job Title: Branch Manager (3 Posts)
Report to: Chief Executive Officer
Location: Memot, Mukompul, Angsnuol
Closing Date: April 25, 2016

Job Responsibilities
► Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
► Develop forecasts, financial objectives and business plans
► Meet goals and metrics of all business line (credit, deposit, money transfer, agent banking and others) and branch profit
► Responsible for ensuring the overall achievement of branch sales and service goals
► Monitor time, energy and resources of the team and lead, coach, motivate and engage them to deliver outstanding branch performance
► Ensure portfolio quality is controlled at all times
► Assess, understand local market conditions and identify current and prospective sales opportunities; develops and implements a branch expansion strategy
► Ensure and encourage staff member in the branch level meet/exceed customer expectations through best customer service (GOLDEN Rule)
► Monitor and reinforce on agent, ATM and OTC service quality
► Responsible for the overall sales and marketing activities at the branch, including promotional campaigns and new product roll-outs
► Develop and maintain relationships with all relevant community government officials, and local authorities
► Participate in community activities promoting AMK's brand and visibility
► Adhere to high ethical standards, monitors potential risks and comply with all AMK policy, procedure, regulations and applicable laws
► Other duties and responsibilities as may be assigned from time to time

Qualification and Experiences
► Bachelor's degree required, preferably in business (banking, finance, accounting, economics or marketing)
► Three years experience in sales and operations in the microfinance industry
► Two years of experience in management and staff supervision
► Prior business development experience required, microfinance or banking industry preferred
► Good personal computer skills including word processing and spreadsheet software applications; working knowledge of MIS for the microfinance industry
► Working proficiency in English
► Availability to work 40 to 50 hours per week, some holidays and weekends

AMK provides competitive salary package to its employees with multiple bonus and other benefits, including Khmer New Year bonus, Pchum Ben bonus, incentive, pension fund, 100% medical insurance for employee's spouse and dependences for local treatment and for staff is up to USD 2,000 for oversea treatment, 24 hours accident insurance, staff loan for education purpose with only 2% interest rate per year, USD 300 bonus for both maternity or paternity and up to USD 1,000 if surgery required, 18 days annual leave, capacity building per job requirement, and good working condition in accordance to the Cambodian Labor Law.

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head Office, Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sk. Tomnub Tuek, Kh. Chamkarmorn, Phnom Penh, Cambodia or E-mail:

• A copy of obtained certificates or confirm letter by the University
• A copy of national identification, family book, and certificate of birth
• A copy of transcript is preferred.
For additional information, please contact at Tel: (023) 993 062 / (023) 224 763 or visiting website:
AMK is an equal opportunity employment. Qualified women and disabled people are encouraged to apply.
Only short-listed candidates will be contacted for interview.

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