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First Finance Plc, a joint venture established between Singapore-based Phillip Capital, Luxembourg-based Insitor Fund SCA, and locally incorporated First Home Plc, is the first and only finance company in Cambodia specializing in housing finance for low income Cambodian households.

As the company is growing, we are now seeking for qualified candidates to fill the following positions:

1) Credit Officers (based in Kompong Cham Province and Phnom Penh)
Key Responsibilities
• Promote product and service
• Handle credit enquiries and applications
• Collect and investigate documents and information for credit assessment
• Initiate customer contact and conduct visit
• Conduct preliminary credit interview, site visit for collateral, due diligence, and property valuation
• Perform credit analysis based on credit principles and client protection policy
• Prepare credit proposal and submit to Credit Committee for credit decision
• Monitor existing loan accounts and conduct periodic credit review
• Build and maintain good relationship with borrowing customers

Skills/Qualifications required
• Customer oriented
• Strong sales and marketing as well as analytical skills
• Dynamic and positive work attitude with ability and willingness to learn
• Work experience in a similar role is preferred but not required
• Willing to travel for site and customer visits
• Female are encourage to apply
• Good command of Khmer and English (both read and write)
• Fresh University graduates or undergraduates in related disciplines are encouraged to apply

2) Receptionist/Teller (based in Kompong Cham Province)
Key Responsibilities
• Over-the counter cash and non-cash transactions
• Concierge role/ front desk customer service
• General customer in-branch and phone enquiries
• Collection of loan payment and fee charges
• Mail delivery and logistic arrangement
• General administrative and secretarial tasks
• Perform other duties as and when required by line manager

Skills/Qualifications required
• Customer service experience is preferred but not required (fresh graduates are encouraged to apply)
• Basic accounting skill
• Computer literate (MS Office)
• Pleasant personality and willingness to learn
• Good interpersonal and communication skills
• Good command of Khmer and English (both read and write)

3) Loan Recovery Officer (based in Phnom Penh)
Key Responsibilities
• Communicate with debtors, local authorities, and lawyer for bad debt collection
• In coordination with other departments, conduct regular follow up with clients through phone calls, home visit, or written correspondences
• Prepare regular reports on status of collection, home/customer visits
• Communicate with company’s lawyer and prepare necessary legal documents for court process in the event of serious default
• Develop effective payment plan and manage files of written off loans
• Accurately input and interpret information collected

Skills/Qualifications required
• Degree or Diploma in a related discipline
• Debt recovery or collection experience with MFI/ Banking industry
• Familiar with Cambodian law and complaint filing procedure
• Strong planning, interpersonal, and problem-solving skills
• Ability to work under pressure

4) Credit Support Officer (based in Phnom Penh)
Key Responsibilities
• Conduct credit review and regular customer visits
• Perform cross sales and referral
• Assist Loan Recovery Officer in handling portfolio at risk (PAR)
• Conduct market survey
• Perform other duties as and when required by line manager

Skills/Qualifications required
• Some sales and credit experience preferred but not required
• Dynamic and positive work attitude with ability and willingness to learn
• Good communication and interpersonal skills
• Good command of English and Khmer
• Female are encourage to apply
• Willing to travel for site and customer visits
• Fresh University graduates or undergraduates in related disciplines are encouraged to apply

We are an equal opportunity employer. We offer excellent long term career opportunity and remuneration package commensurate with qualification and experience to the right candidates.

Interested applicants should submit their CV and cover letter with salary expectation together with a recent photo via email to recruitments@firstfinance.biz by 16th May 2014 (Please do not attach certificate or other document). You may also apply in person at our office located at A15-17, Street 271 (near Sovanna Shopping Center). Only short-listed candidates will be contacted for interview. For more information, please visit our website at www.firstfinance.biz .

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