Search form

Login - Register | FOLLOW US ON

Logo of Phnom Penh Post newspaper Phnom Penh Post - Refund Policy

Refund Policy

Post Media Co., Ltd has a straightforward refund policy that has been designed with our customers in mind. Full details of this policy are explained below. This refund policy is subject always to our terms and conditions.

Post Media Co., Ltd, operates an online Phnom Penh Post Subscription Services. Post Media Co., Ltd., reserves the right to vary or terminate the Paid For Services and does not guarantee that a Paid For Service will remain paid for or that a free-of-charge service will remain free-of-charge.

Ending your subscription

You may cancel your subscription to a Paid for Service at any time by contacting our Customer Services team at [email protected]. Or alternatively, call +855 (0)23 214 311.

If you decide to end your subscription for a Paid For service, we will issue a pro-rata refund for any unused whole days remaining on your subscription on a pro-rata basis (a day is regarded as starting at 00.01 hours GMT). For example, if you end your subscription on day 15 of a 30-day subscription period, Post Media Co. Ltd. will automatically refund you the remaining 15 days of the subscription period.

Any cancellation of your subscription will be effective once Post Media Co., Ltd. receives notice of it.

Customer satisfaction

If for any reason you are unhappy with any element of the subscription service, we will investigate every complaint and will endeavour to resolve any issues as quickly as possible.

Failed transactions

Please ensure that your payment card details are kept up to date. If we are unable to process payment from your card, we regret that it will be necessary to suspend your access to the subscription sections of the Paid For services until you provide us with details of a valid credit card. You can do this by emailing our subscription department at subscription@phnompenhpost[email protected]. You will still be liable for any outstanding payments that could not be met when your account was suspended.

Latest Video

Scot Marciel

'Not locked in'

Scot Marciel, one of the US State Department's top Asia diplomats, sat down with State of Play during a whistle-stop tour of the region.

Bus protest

Busses blocked by drivers

Travelers exasperated as sacked drivers and their supporters demand reinstatement.

Kim Marintha

Police raid home of general accused of murder

Senior government adviser on the run after allegedly killing his mistress and their six-year-old daughter.

This month 20 years ago...

1994-08-26 07:00
No respect for Khmer women
1994-08-12 07:00
Lankan lament
1994-08-12 07:00
Diamond leasee takes over Sukhalay
1994-08-26 07:00
Preah Vihear refugee crisis
1994-08-12 07:00
KR cut Route 6
1994-08-12 07:00
CIA to add KL to flight list