Logo of Phnom Penh Post newspaper Phnom Penh Post - Essential item orders overwhelm HCMC’s retailers

Essential item orders overwhelm HCMC’s retailers

Content image - Phnom Penh Post
A worker from a supermarket in HCM City delivers goods to customers. Photo congthuong.vn

Essential item orders overwhelm HCMC’s retailers

The unprecedented volume of online orders at major grocers and supermarket chains in Ho Chi Minh City (HCMC) due to the public’s concern over Covid-19 has resulted in cancellations and long delays in delivery.

“I called the supermarket’s customer hotline for online ordering early in the morning and received a reply … at noon they were out of stock,” Tran Thi Mai, who lives in Binh Khanh Apartment in HCMC’s Thu Duc City, said.

Many major grocery stores and supermarkets near her apartment were temporarily closed due to local cases of infection, making stores that were open more crowded, she said.

As it was impossible to order online, she had to shop for groceries at noon to avoid crowds, she said.

Nguyen Thi Thanh Thao of the Vietnamese city’s District 11 ordered fresh vegetables, fruits and food online from a supermarket near her house, and was told they would be delivered only the next day.

Retailers said they were racing to add online shopping and ramping up staff for home delivery services amidst the continuing lockdown and strict social distancing requirements, but admitted it was still a tall order since there was a 300-600 per cent spike in online shopping.

The sales director of an e-commerce platform said the pandemic had accelerated the shift in retailing from offline to online.

Fast delivery within two to four hours was a vital part of online orders for groceries and fresh vegetables, fruits and food, but the boom in online grocery was precluding that, he said.

In HCMC, traditional markets account for 60-70 per cent of retail sales of agricultural produce, food and foodstuffs consumed.

Ninety-three out of its 234 traditional markets are temporarily closed to combat the outbreak.

The HCMC Department of Industry and Trade said the volume of goods delivered to the three wholesale markets still open in the city was less than 4,600 tonnes on July 1, 11 per cent down from normal.

The prices of vegetables, fruits and seafood sold at traditional markets like Thi Nghe and Ba Chieu markets in Binh Thanh district and Tan Dinh market in District 1 rose by five-to-25 per cent compared to a week earlier.

VIET NAM NEWS/ASIA NEWS NETWORK

MOST VIEWED

  • Hun Sen: Full country reopening to be decided in two weeks

    Prime Minister Hun Sen has announced that if the Covid-19 situation remains stable for 15 consecutive days from the end of the October 5-7 Pchum Ben public holiday, Cambodia will reopen fully, albeit in the context of Covid-19 whereby people have to adjust their lives to

  • Phnom Penh governor: Show Covid-19 vaccination cards, or else

    Phnom Penh municipal governor Khuong Sreng late on October 5 issued a directive requiring all people aged 18 and over and the parents of children aged 6-17 to produce Covid-19 vaccination cards when entering schools, markets, malls, marts, eateries and other business establishments that have been permitted

  • Cambodia seeks probe into 'false reports' on Hun Sen's alleged Cypriot passport

    Minister of Justice Koeut Rith on September 6 wrote a letter to his Cypriot counterpart Stephie Dracos requesting cooperation in investigating and providing the truth in relation to the "exaggerative and false allegations" that Prime Minister Hun Sen holds a Cypriot passport. In his letter, the

  • Will Evergrande change the way Chinese developers do business in Cambodia?

    China’s property sector policy has exposed the grim financial condition of real estate developers including those operating in Cambodia, which raises questions over the viability of their projects and business going forward The dark blue netting draping over one of Yuetai Group Co Ltd’

  • 'Pandora Papers' expose leaders' offshore millions

    More than a dozen heads of state and government, from Jordan to Azerbaijan, Kenya and the Czech Republic, have used offshore tax havens to hide assets worth hundreds of millions of dollars, according to a far-reaching new investigation by the International Consortium of Investigative Journalists (

  • Cambodia voted ‘world’s friendliest country’ in Rough Guides reader poll

    Cambodia ranked number one among the “World’s Friendliest Countries”, according to a reader poll conducted by London-based international website “Rough Guides”. Taking submissions through Twitter and Facebook, “Rough Guides”, a well-known travel agency and publisher of guidebooks, said the Kingdom “was by far the