Logo of Phnom Penh Post newspaper Phnom Penh Post - Hopes high for strong consumer protection law

Hopes high for strong consumer protection law

Content image - Phnom Penh Post
The Ministry of Commerce held the National Workshop on Dissemination and Planning of the Implementation of the Law on Consumer Protection in Cambodia on November 26 in Phnom Penh. Commerce Ministry

Hopes high for strong consumer protection law

Senior government officials and development partners are optimistic that the Law on Consumer Protection will promote integrity in competition and trade and cut down on unfair business practices in Cambodia once it is fully implemented.

The statement was made at the “National Workshop on Dissemination and Planning of the Implementation of the Law on Consumer Protection in Cambodia” held on November 26 in Phnom Penh.

Comprising 11 chapters and 51 articles, the law was passed on November 2, last year, but is pending a sub-decree that fills in the gaps to ensure effective implementation.

Ministry of Commerce secretary of state Mao Thora said businesses have to show ethical responsibility and acknowledge the importance of effective consumer protection, which he said would provide them with added consumer confidence and support.

He said the law would ensure consumers’ rights to safe, high-quality goods and set a crucial legal standard that will contribute to social harmony and sustainable economic development.

It will also strengthen Cambodia’s ties with ASEAN member states and other countries, he said.

“Once fully implemented, the law will facilitate pro-competitive practices and protect consumers who are vulnerable to scams,” Thora said.

Frank Jattke, the team leader for GIZ-ASEAN projects in Cambodia, noted that the “Consumer Protection in ASEAN” (PROTECT) regional project aims to reinforce consumer protection system in selected ASEAN countries with support at national and regional levels.

This, he said, includes providing technical assistance to enhance regional cooperation, institutional and legal framework development and dispute resolution mechanisms.

“Fostering a pro-consumer culture through the engagement of public and private stakeholders is part of our approach,” Jattke said.

He said input gathered at the workshop would provide vital insight on how best to spruce up national mechanisms as instruments of consumer protection enforcement.

“Ultimately, these are also expected to be used for the initial mapping of issues and identifying relevant stakeholders for future consumer protection activities,” he said.

Thora said the effective implementation of consumer protection laws hinges on spreading awareness of consumer rights.

He suggested that sectoral consumer organisations be set up to safeguard the rights and interests of its members and advocate for them. These, he said, are explicitly mentioned in the Law on Consumer Protection and are indispensable.

“Once the law is officially implemented, consumers can sue through their associations to protect their interests,” he said.

MOST VIEWED

  • Prince Norodom Ranariddh passes away at 77

    Prince Norodom Ranariddh, the second son of the late King Father Norodom Sihanouk and former First Prime Minister of Cambodia, has passed away in France at the age of 77. “Samdech Krom Preah Norodom Ranariddh has passed away this morning in France just after 9am Paris-time,”

  • General’s gun smuggling ring busted

    The Military Police sent six military officers to court on November 22 to face prosecution for possession of 105 illegal rifles and arms smuggling, while investigators say they are still hunting down additional accomplices. Sao Sokha, deputy commander of the Royal Cambodian Armed Forces and commander of

  • Cambodia, Thailand to discuss border reopening

    Cambodian authorities from provinces along the Cambodia-Thailand border will meet with Thai counterparts to discuss reopening border checkpoints to facilitate travel, transfer of products and cross-border trade between the two countries. Banteay Meanchey provincial deputy governor Ly Sary said on November 22 that the provincial administration

  • More Cambodians studying in US

    The number of Cambodian students studying at US colleges and universities in 2020-21 increased by 14.3 per cent over the previous year despite the Covid-19 pandemic, according to a recent US government report. The 2021 Open Doors report on International Educational Exchange showed that 848 Cambodian students studied

  • Banteay Meanchey gunfight sees 15 Thais arrested, three officers injured

    The Banteay Meanchey Military Police have arrested 15 Thai suspects and their accomplices after a gun battle between two Thai groups caused injuries to three police officers in the early hours of November 21, local authorities said. National Military Police spokesman Eng Hy said that according to

  • PM: Do not defile Tonle Sap swamp forest or else

    Prime Minister Hun Sen ordered police to arrest anyone – including government officials – involved with the deforestation of the flooded forests surrounding the Tonle Sap Lake because it is an area important to the spawning of many species of fish, among other reasons. Speaking in a