More than 100 people arrived at The Exchange last night as Infinity Insurance CEO David Carter led in the celebrations of the company’s fifth anniversary.
Carter said when they started the company in 2007, “the numbers didn’t make sense” but that today, five years later, the numbers make sense.
He thanked customers including Total, British American Tobacco, Sokha Hotels, Sofitel, ANZ Royal, Toll-Royal, CBRE, Phnom Penh Tower, The Phnom Penh Post and Northbridge communities for being customers.
“In what we saw as a tiny market, the money we had to invest didn’t make sense back in 2007, but now it is making sense,” Carter said. “We’re doing well. It is the relationships that allowed us to do well: suppliers, customers, regulators and each other. Team spirit is strong and we’re trusted by our customers.”
Carter said Infinity Insurance had to pay out some big claims, but didn’t mind because it meant gaining the public’s trust.
“What differentiates us is, here you’ve got to listen to people and try to meet the needs. Insurance is a normal practice amongst the international companies, but amongst the Cambodians insurance is an education issue. You have to convince them to spend the money. It is a different sell,” Carter said.
To contact the reporter on this story: Stuart Alan Becker at [email protected]