Logo of Phnom Penh Post newspaper Phnom Penh Post - Online supermarket ready to take orders

Online supermarket ready to take orders

Online supermarket ready to take orders

KhmerToGo.com can’t solve the capital’s traffic problem, but it can keep residents and restaurant owners from getting stuck in it.

The new online supermarket is set to go fully operational next week, offering what it claims will be the country’s most comprehensive selection of wholesale and retail grocery items for online ordering and delivery.

“We have the whole [market] covered and no one else is doing that,” said James Dumar of 3nokor, the local website design company that developed the e-commerce platform.

Having soft-launched in October, KhmerToGo.com offers an extensive selection of food and beverage items – everything from kitchen staples to bulk foods and gourmet specialties.

Hundreds of items are already on the site and Dumar said the catalogue could swell to 4,000 items by the end of the month.

While the online supermarket is open to retail customers, Dumar said it is mainly aimed at wholesale buyers, such as restaurants and hotels, which buy in bulk.

“Restaurants don’t want to go Thai Huot and just buy individual steaks; they want to buy whole tenderloin and cut their steaks themselves,” he explained.

“We have tenderloin in six different grades, even Wagyu beef – it costs about $140 a kilo – and there is nobody else who is offering that,” he continued.

“But if they want to drop down and get the Indian buffalo beef for $7 a kilo, we have that as well.”

Beyond selection, the online catalogue allows customers to identify product availability in real time, avoiding unnecessary run-around.

This is particularly valued by restaurant staff, who must often visit several supermarkets or wholesalers when searching for a particular product, which may be out of stock, Dumar said.

KhmerToGo.com gives “people a complete and up-to-date catalogue, and if an item does go out of stock, they’ll get a timely notice of that, which allows them time to plan”, he added.

Products on the website are supplied by local and international suppliers, and shipped from a central warehouse in the capital’s Tuol Kork district.

Orders are shipped on a cash-on-delivery basis, though Dumar said the company intends to contract with a third-party payment provider in future.

There are also plans to offer delivery to customers in Siem Reap, Sihanoukville and Battambang – though he declined to provide details.

The response to the online grocery platform has been positive so far, said Dumar, adding that four restaurants had already begun ordering from the site.

Traditional food wholesalers played down the presence of the upstart online rival.

Koem Sophan, one of the managers at Danmeats Selection Ltd, a Phnom Penh-based wholesaler of meats, said his 200 restaurant customers are well served by the existing call-in ordering system.

“It’s very easy,” he said. “My customers just write an email [to order] or call by phone, and we prepare [goods] for them. And when they get [the order] they send back the money.”

ADDITIONAL REPORTING BY KOURCHETTANA KUN

MOST VIEWED

  • Ministry issues warning over coronavirus outbreak

    The Ministry of Health on Wednesday asked the public to be on “high alert” as a new virus wreaks havoc across Asia. However, no cases have been reported in the Kingdom thus far. The 2019 Novel Coronavirus (2019-nCoV) has raised the alarm for its similarity to

  • Call for boycott of Angkor unacceptable

    Dear Editor, I wish to express my strong disagreement on the article published by Traveller for their website with the title Best places to go in 2020: 12 destinations you should avoid. Below is my opinion of the article. It is obviously free for the Traveller to

  • Probe underway after wreckage of drone with Chinese characters found

    Air Force Command spokesman Prak Sokha said on Sunday that investigations are underway regarding the wreckage of a drone that was recovered in Koh Kong province’s Koh Sdech commune in Kiri Sakor district. The wreckage has been taken to the capital for further examination,

  • Gov’t slams UN rapporteurs over Sokha trial statement

    The Ministry of Foreign Affairs and International Cooperation and the Permanent Mission of the Kingdom of Cambodia to the UN Office in Geneva deplored the statement of three UN special rapporteurs who claimed that Kem Sokha’s trial was “tainted” due to irregularities. The reaction

  • No power shortages next dry season, says energy minister

    Minister of Mines and Energy Suy Sem has assured the public that Cambodia will not suffer power shortages during the next dry season. Speaking on local TV on Tuesday, Sem projected a rise in power demand during 2020’s dry season – which starts in November and

  • Gov’t takes steps to lower logistics, transport costs

    With the threat of losing trade privileges in the EU drawing closer, the government is taking measures to reduce logistics and transportation costs to safeguard the Kingdom’s competitiveness. The EU is due to decide whether or not to withdraw the Kingdom’s trade privileges