Logo of Phnom Penh Post newspaper Phnom Penh Post - SingMeng acquires Digi Business, reform Broadband and Digital Entertainment market in Cambodia

SingMeng acquires Digi Business, reform Broadband and Digital Entertainment market in Cambodia

Content image - Phnom Penh Post

SingMeng acquires Digi Business, reform Broadband and Digital Entertainment market in Cambodia

Digi is announcing its operation merge with SingMeng Telemedia. The planned united operation will be from 1st October, 2018.

These two well-known providers are collaborating to create a leading service provider in the Kingdom of Cambodia that provides a diverse range of premier services across the country including broadband Internet, TV, entertainment, Mobile TV & Movie, voice and smart enterprise solutions.

What Does this Mean for Customers?

As SingMeng acquires Digi this October, the merged operations will provide a wide array of options for the expanded customer base while promoting an all-around improved customer experience - for both providers’ customers.

SingMeng has had years of success in its Triple Play and Smart TV services. Having launched the country’s first 4k Ultra High-Definition (UHD) TV service in 2017 and Mobile TV & Movie in 2018, SingMeng is well-known for its Smart Community Platform on top of its Triple Play services. SingMeng also has notable broadband and Internet service to offer, as well as Movie & TV On the Go and Voice over IP (VoIP) telephone services, boasting more than 6,000 kilometers of fiber optic cable network throughout Cambodia.

Meanwhile, Digi has lead the Cambodian residential Internet market since 2008, and the company brings a strong retail market to SingMeng’s Triple Play services. While using future-focused technology with its Fiber-To-The-Home (FTTH) technology, Digi currently provides fast Internet service and unlimited bandwidth.

While Digi primarily caters to the residential customers, the merged operations will allow SingMeng’s Triple Play services to be more accessible to thousands of Cambodian households.

Digi brand will be maintained and the transition will be seamless and beneficial for existing customers. Current subscribers will simply notice an improvement in the customer experience, alongside a wider range of services available.

Key Note: Digi subscribers will not have to do anything in relation to this merger – current Internet service, billing, account and payment channels remain unchanged.

An Inside Look

Enthusiasm can be seen from both ISPs in anticipation of this merger.

SingMeng’s Chairman & CEO, Ms. Sarah Xiaohua Wang, says, “The acquisition of Digi will not only bring SingMeng entertainment and Triple Play service to Digi customers, but it will also allow us to offer more options to Cambodians.

SingMeng is committed to invest on innovation and bringing international service standard to the local market.

Unlike other transactions that are premised on excessive cost cuts, this merger is about growth, which will create more opportunities for employees as we will serve more people in more places.

The key to our success has been, and will continue to be, people. With above 95% local staff on board after the merger, SingMeng will continue to develop local competence and leadership as well as to grow local partnership.

We will also expand the social responsibility programs and education programs.

Our goal is to make Cambodia a better place to live.

In similar light, Digi’s CEO, Mr. Andrey Sheen, reflects, “We anticipate to accomplish industry-changing innovations by joining SingMeng. Customers will really enjoy it as this merger will show customers that we truly care about giving them more options, better services and for the best price.”

For more information about companies please visit www.smtelemedia.com and www.digi.com.kh

MOST VIEWED

  • Phnom Penh curfew starts today

    A two-week curfew from 8pm to 5am starts today in Phnom Penh, a day after a sub-decree detailing administrative measures to contain Covid-19 was issued by Prime Minister Hun Sen. “Travelling in Phnom Penh is temporally banned between 8pm and 5am,” said Phnom Penh governor

  • Covid in Kingdom hits ‘critical point’

    The Covid-19 situation in Cambodia has reached a critical point, the World Health Organisation (WHO) in Cambodia warned, as cases surge with two more deaths and 265 infections reported over the weekend. On March 28 alone, the Ministry of Health recorded 86 Covid-19 cases linked to the February 20

  • Cambodia gears up for muted New Year festival

    The recent curfew and restrictions imposed in the capital and other Covid-19 hotspots were intended to break the chain of transmission, Ministry of Health spokeswoman Or Vandine said as municipal and provincial authorities issued new directives banning certain activities during the upcoming Khmer New Year

  • Vaccination open to foreigners in Cambodia

    The Ministry of Health on April 8 issued an announcement on Covid-19 vaccination for foreigners residing and working in Cambodia, directing the Ministry of Labour and Vocational Training and local authorities to register them. Health minister Mam Bun Heng, who is also head of the inter-ministerial

  • Cambodia set for large-scale vaccination campaign as Covid spreads

    Prime Minister Hun Sen has instructed all provincial authorities to get ready for a large-scale vaccination campaign, with at least one million doses to be administered per month. “We will roll out at least one million doses. The vaccines we have purchased and received as

  • Time to Rise by rapper, chapei legend is viral hit with ancient-modern mix

    Kong Nay is known internationally as the master of the chapei dang veng, a traditional Cambodian instrument resembling a long-necked lute or guitar with two nylon strings that he was already playing professionally by the age of 15. Nay is sometimes referred to as the Cambodian