Chief Client Office

Exciting Career Opportunities

Manulife is a leading Canada-based financial services group with principal operations in Asia, Canada and the United States. Clients look to Manulife for strong, reliable, trustworthy and forward-thinking solutions for their most significant financial decisions. Our international network of employees, agents and distribution partners offers financial protection and wealth management products and services to millions of clients. We also provide asset management services to institutional customers. Funds under management by Manulife and its subsidiaries were approximately C$637 billion (US$597 billion) as at June 30, 2014. Our group of companies operates as Manulife in Canada and Asia and primarily as John Hancock in the United States. Manulife Financial Corporation trades as ‘MFC’ on the TSX, NYSE and PSE, and under ‘945’ on the SEHK.

To support the business growth in Cambodia, we are looking for dynamic and result-oriented individuals to fill in the position of Chief Client Office.

(01 Position based in Phnom Penh)

Chief Customer Officer:

♦ Reporting to the CEO and GM of Manulife Cambodia, with responsibilities in leading and managing corporate communications, marketing, branding and the Company customer centricity initiatives with direct reports of 6.

Key Responsibilities/Accountabilities:

♦ On-going management of the company as a member of Senior Management Team
♦ Assist CEO to put in place a strategic initiatives for Manulife Cambodia
♦ Initiating and driving the implementation of the marketing and customer centric strategy to enable the growth ambition of Manulife Cambodia
♦ Developing, leading and implementing coherent branding strategy
♦ Leading and implementing corporate communications, CSR and PR campaigns of the company
♦ Developing and leading work-site marketing initiatives to accelerate business opportunities to support the volume and value growth of Manulife Cambodia
♦ Developing, leading and working closely with operation team to implement overall customer centricity initiatives of the company
♦ Developing, coaching and supporting a team of marketing and communications professionals


♦ In excess of 10 years of relevant experiences in Branding or Marketing
♦ Has 8-10 years of management experience
♦ Strong preference for candidates with experience in running branding/marketing in the financial services industry.

Interested applicants meeting the above requirements should submit their CVs, covering letters and National ID card via Tap CAREER WITH US, and then select Career Possibilities. Tap Click here for current opportunities. Follow the instruction to apply online. Application should be submitted before 15 April 2016.

Manulife (Cambodia) PLC
8th Floor, Siri Tower, 104 Russian Federation Boulevard,
Sangkat Toeuk Laak I, Khan Toul Kork, Phnom Penh,
The Kingdom of Cambodia
Hotline: (855)23 965 999
Fax: (855) 23 965 966