Public job service​

Public job service​


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At 23-years-old, Soam Srey Pich is one of many women who came from the provinces to seek a job in Phnom Penh. She first encountered difficulty in the capital, not knowing where she could file a job application. When she was introduced to a public employment service, however, Soam Srey Pich successfully found her first job in Phnom Penh. She now works as an operator at Minebea Company.

“I think that [an employment service] is good for finding a job, especially for those who are from the provinces. The service is quick, because we need jobs and don’t know where to find them,” she said.
The National Employment Agency (NEA), located at the Ministry of Labour and established in 2009, is a free-of-charge public service aiding those looking for new jobs. Their goal is to match a job-seeker with the most fitting employer, based on skill and experience.

Phin Putthan, Director of the Phnom Penh Job Centre, said that the NEA is of great benefit for job-seekers and employers looking to hire new staff, as it provides an easy system for both. He added that job-seekers can even use the NEA service on their own, by posting their CV to the NEA website (www.nea.gov.kh) – and they will be matched automatically with a suitable job.

“In case that they cannot use the service by themselves, officials from the NEA will help them to produce their CV and other related job documents for the service,” he said.

Phin Putthan added that the NEA helps prospective employees find the right jobs by identifying their strengths and weaknesses, especially when they’re not selected by employers at first.

“Everything is dependent on the individual’s ability and capability. We try to introduce the most suitable people for the employers,” he said. He explained that the service is available to both those who are educated and those without education, such as students and low-skilled workers.

The NEA now occupies four centres across the country, located in Phnom Penh, Siem Reap, and Battambong and Kampot provinces. At the end of this year, NEA has planned to open another centre in Svay Rieng province, according to Phin Putthan.

An official from the NEA said that, currently, there are over 300 job-seekers using the service and that about 4500 job openings are posted on the website. The NEA service has been catching on with companies, as well.

Seth Doung, Human Resources Manager at Metfone Mobile Service, said that her company recently used the NEA to fill nearly 15 open positions.

“The service is good, because it can help the unemployed in Cambodia, and it can help me find employees quickly,” she said.

An employee of the human resources and administrative division at Minebea Company, Chab Sopheap, said, “If we are going to staff more than 20 employees, we will contact NEA.”

Mr Kengo Katsuki, also of the Minebea Company, said, “We will introduce the NEA to other Japanese companies. Human resources are an important factor [of business] in Cambodia.”

In Phnom Penh, there are other employment agencies – including HR Inc. and Great Alliance – where job-seekers can find information. However, Phin Putthan suggests that students and job-seekers stick to using the free-of-charge service offered by the NEA to find the most suitable jobs available.

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