State-owned mail service provider Cambodia Post, the Logistics Business Association (LOBA) and Super App Technology Plc will work to improve shipping services and promote the use of domestic delivery services.
The three parties inked a nine-term memorandum of understanding (MoU) to that end on January 20 in response to a 46 per cent Covid-era revenue slump at Cambodia Post.
Under the MoU, the three parties will encourage the use of new means of transport and technology to streamline domestic and international e-commerce services.
They will also facilitate the domestic delivery to local and international consumers in a transparent, safe and affordable manner that inspires confidence.
LOBA will promote the postal service to its members and the general public through training courses, workshops and social media.
Speaking at the signing, Cambodia Post director-general Ork Bora said the tripartite memorandum is an important collaborative partnership and instrumental in expanding logistics services in the Kingdom.
He said: “We will also help promote products of small and medium-sized enterprises and take them to international markets.”
Super App founder and CEO Path Chamnan said his company will make every effort to leverage its e-commerce presence and introduce Cambodian products to international markets.
He said the app now boasts more than 20,000 users as the e-market entices more business owners to showcase their wares.
“This memorandum will benefit all of us. Smaller packages will be brought to Cambodia Post, while larger parcels will be sent to the Cambodia Freight Forwarders Association [CAMFFA].
“Of note, the trend of using online shopping services has increased significantly during the Covid-19 epidemic,” Chamnan said.
Bora estimated that Cambodia Post would log $6.5 million in revenue for 2020, which he noted was a 46 per cent drop from the $13 million posted in the previous year.
He ascribed the decrease to Cambodia Post’s suspension of international mail from March-July, which he said was reinstated on August 1.
The mail service provider handles 1.5 million packages each year and is 95 per cent dependent on international services, he said.
“To consolidate revenue, we’ll claim a slice of the local market and work hard to find postal service workers to collect, sort and deliver our mail. And we’ll need to further enhance the logistics infrastructure,” Bora said.