Logo of Phnom Penh Post newspaper Phnom Penh Post - Passport blunder



Passport blunder

Passport blunder

Dear Sir,

A registered travel agency in Phnom Penh has carelessly lost a

passport, and we think others should be aware of this, especially those planning

to travel to Vietnam as we did. The Embassy of Vietnam in Phnom Penh informed us

that Vietnamese tourist visas must be done at a private travel agency. The

embassy recommended KLV Tourism, a travel agency located at House 153 Street 130

near the Foreign Trade Bank.

The passport of Supaporn Heidel, a Thai

citizen, was taken to the travel agency two weeks in advance of the scheduled

departure. After one week, one of our office staff checked in at the travel

agency every other day and was told to come back later. Finally, the day before

we were to fly, the travel agency informed us that it no longer had Supaporn's

passport. We were told that one of the KLV staff had given the passport to

another woman who had come to the shop, without checking the name, ID, or

receipt. However, KLV had no signature to indicate that anyone had collected the

passport. In essence, KLV gave away a passport to a stranger. KLV has signed a

confession admitting the mistake. We find such negligence

intolerable.

- Supaporn and Brian Heidel, American Refugee Committee,

Phnom Penh

MOST VIEWED

  • Phnom Penh placed in two-week lockdown

    The government has decided to place Phnom Penh in lockdown for two weeks, effective April 14 midnight through April 28, as Cambodia continues to grapple with the ongoing community outbreak of Covid-19, which has seen no sign of subsiding. According to a directive signed by Prime Minister

  • Cambodia on the verge of national tragedy, WHO warns

    The World Health Organisation (WHO) in Cambodia warned that the country had reached another critical point amid a sudden, huge surge in community transmission cases and deaths. “We stand on the brink of a national tragedy because of Covid-19. Despite our best efforts, we are

  • Hun Sen: Stay where you are, or else

    Prime Minister Hun Sen warned that the two-week lockdown of Phnom Penh and adjacent Kandal provincial town Takmao could be extended if people are not cooperative by staying home. “Now let me make this clear: stay in your home, village, and district and remain where

  • Businesses in capital told to get travel permit amid lockdown through One Window Service

    The Phnom Penh Municipal Administration has issued guidelines on how to get travel permission for priority groups during the lockdown of Phnom Penh, directing private institutions to apply through the municipality's One Window Service and limit their staff to a mere two per cent. In

  • Vaccination open to foreigners in Cambodia

    The Ministry of Health on April 8 issued an announcement on Covid-19 vaccination for foreigners residing and working in Cambodia, directing the Ministry of Labour and Vocational Training and local authorities to register them. Health minister Mam Bun Heng, who is also head of the inter-ministerial

  • Ministry names types of business permitted amid lockdown

    The Ministry of Labour and Vocational Training singled out 11 types of business that are permitted to operate during the lockdown of Phnom Penh and Takmao town, which run through April 28. Those include (1) food-processing enterprises and slaughterhouses; (2) providers of public services such as firefighting, utility and