Specialists from six provinces are attending a two-day social protection system training to develop knowledge of global, regional and national frameworks underpinning the system so as to provide a better service to citizens.

Training begun on April 18 in Mondulkiri province, with the participants visited by Chhour Sopanha – social welfare director at the Ministry of Social Affairs, Veterans and Youth Rehabilitation – and Mondulkiri provincial deputy governor Vin Sithuon. Joining them were more than 40 departmental specialists from Kandal, Prey Veng, Tbong Khmum, Kratie, Ratanakkiri and Mondulkiri provinces.

Sopanha said at the event that the training aimed to “strengthen and provide basic knowledge” of the social protection system in the global, regional and national frameworks to sub-national administrative officials.

He added that in order to implement the programmes of the system successfully and more effectively to solve citizens’ problems adequately and in time, officials at all levels require the traits of “quality, clarity, realism, flexibility, and timely communication”.

“The successful implementation of each programme begins with [exercising] realism, responsibility and will according to [officials’] respective roles and responsibilities as front-line operators in line with government policy,” he said.

He requested that the trainees pay particular attention to learning and drawing on the fundamentals of the content taught and to put it into practice at work.

“During these two days, you will acquire more new – and good – knowledge and skills in the social protection system, especially regarding past theories and practices of certain parts of the system,” he said.

Sithuon said the training would contribute to the development of Mondulkiri province on the whole.

“All the trainees have to try their best to learn to acquire more new knowledge and training skills to serve residents more effectively,” she said.

The social affairs ministry on April 4 launched the “Strategic Plan on Social Services Workforce in Cambodia 2022-2031” and disseminated guidelines on investing in the social service force and that of roles and responsibilities of social service workers at the town and district level.

Social affairs minister Vong Soth said the plan aimed to strengthen capabilities and increase the provision of social services to at least two social workers or deputy social workers per commune to enhance the social service force.