After building a strong legacy of over a quarter century, future-ready ACLEDA Bank continues to lay strong foundations to offer holistic banking solutions to meet customers’ changing financial commitment in Cambodia and beyond.
After breaking down the geographical boundaries by combining digital and physical infrastructures, the home-grown bank is successfully catering to a diverse customer base – including individuals and corporate clients in urban, semi-urban and rural vicinities.
The bank maintains a diversified hybrid infrastructure of 262 branches – gradually being transformed into self-service centres – 909 ATMs and 4,462 point of sale (POS) terminals, all enabling the rapid circulation of money in the economy.
With its hallmark of offering superior banking services, ACLEDA offers a comprehensive suite of financial services – loans, fund transfer, savings, trade financing, internet banking, among others.
Supported by its digital infrastructure and branches, the bank is efficiently reaching out to the underbanked and unbanked segments – whether to assist farmers to work their farmland or provide working capital for SMEs.
By narrowing the financing gap – some half a million Cambodians today have access to ACLEDA Bank’s services – it is in the forefront driving financial inclusion in the Kingdom.
“For the next 30 years people will see ACLEDA Bank, using the advanced technologies of big data and AI, as a business centre of excellence, providing quality, security and trust that is the signature of the bank,” said ACLEDA Bank President and Group Managing Director Dr In Channy.
The bank’s efficient delivery ecosystem across the Kingdom comprising ATMs, self-service banking outlets, cash deposit, cash withdrawal machines, virtual teller machines (to open accounts and print cards) and term deposit machines (for fixed deposits) will serve as a powerful catalyst for the next wave of growth, he said.
“The bank’s future looks promising,” said Channy, as business confidence on Cambodia’s GDP growth is bolstered after the government efficiently curtailed the spread of the Covid-19 pandemic.
“Cambodia’s growth outlook is expected to continue to recover as Covid-19 related restrictions are lifted. Growth is projected to reach 4.5 per cent in 2022, but any renewed spread of the virus could put the recovery at risk,” said the World Bank in its December assessment.
Recovery in manufacturing exports and expansion of agricultural commodity exports will augur well for ACLEDA Bank as bulk of borrowers are involved in the agri-related businesses.
“We can do better in 2022 because we have invested heavily in our digital infrastructure. We are building a large high security data centre to store our data and all these are plans for the future,” said Channy.
The construction of Disaster Recovery Data Center in Kandal province will help data storage in a highly protected environment.
And the bank, with its digital infrastructure and upgraded products and services, is confident it can face future challenges.
As of December 31, 2021, approximate total deposits increased to $5.53 billion, while approximate outstanding loans grew to $5.24 billion.
ACLEDA Bank has issued 1.51 million debit cards and ACLEDA mobile app registered over two million users at the end of 2021.