Logo of Phnom Penh Post newspaper Phnom Penh Post - Business Insider: How Codingate is helping businesses adapt to a digital age

Business Insider: How Codingate is helping businesses adapt to a digital age

Codingate founder and CEO Sopheakmonkol Sok, pictured on a business trip last year, met with The Post at his office last week. Photo supplied
Codingate founder and CEO Sopheakmonkol Sok, pictured on a business trip last year, met with The Post at his office last week. Photo supplied

Business Insider: How Codingate is helping businesses adapt to a digital age

As technology use has proliferated among Cambodians, businesses have sometimes struggled to keep up. The Post’s Robin Spiess sat down with Sopheakmonkol Sok, CEO and co-founder of web and mobile development company Codingate, to discuss how the country’s businesses can better harness the power of technology.

What does Codingate do?
We assist businesses in streamlining their operations, and help them overcome inefficiencies or help them start using new, tech-based products. We have helped more than 100 companies to digitise their businesses, which has helped them to communicate with their clients more efficiently. We focus on web and graphic design as well as mobile development, and we want to challenge our businesses and help others grow in the hopes they will become leaders in the region.

Codingate began as a Cambodian startup, and has since attracted international recognition for its rapid growth. What has been the key to success?
Finding the right team during the startup phase is important. Sometimes the idea for a business is only 10 percent of the business’s success. In order to be an international company, you need to understand that innovation is important. Technology is always changing and improving. Nowadays, we are a digital society, and we have to adapt to keep up.

When did Cambodian businesses first begin digitising?
Cambodia’s businesses began considering digitisation in 2016. There are two technological advancements that are most important for businesses in Cambodia to adopt, and the first relates to marketing. Before, businesses would only use offline sources like television and newspapers to advertise, but now people have had to move to digital outlets and begin using social media and the internet for marketing. The ways we communicate with clients have changed.

Second – and this is very specific to a country like Cambodia – a lot of entrepreneurs here tend to have multiple businesses. This can be very time consuming, and businesspeople will begin to worry that they can’t create and run more businesses if they don’t have streamlined services for communication, so it’s very important.

Also, with younger people now operating businesses, they’re finding ways to cut costs by using technology. The cost of business is getting lower, and businesses have to keep up.

How has technology in Cambodia been making a difference, and how can businesses continue to adopt these advancements in the future?
Online payment options are maturing, which is a really noticeable step forward. Most banks are offering online payments, and some key players like Pi Pay are bringing technology forward for making online payments as well. Businesses in Cambodia are going to be ready for these changes and advancements sooner than most people think. Businesspeople don’t always need to know how to use different technologies, but everyone should be aware of them and of how they can help.

In order to keep pushing forward, businesses need to be finding talent, because we are seeing a strong need for a skilled workforce and young people are the fastest at adapting. For Codingate, when we begin helping a company, it might take about two or three years until the full technological transformation is complete for that company – but after that, the business basically runs itself. Everything falls into place, and one person can control a lot of things.

That said, for entrepreneurs just starting out, it’s important to know that the startup ecosystem in Cambodia is not really mature yet. When young people jump into starting their businesses, the most important thing for them to know first is the state of the ecosystem, so they can know when and how to grow. Knowledge of the ecosystem allows you to build a strong community and a strong client list.

This interview has been edited for length and clarity.

MOST VIEWED

  • ‘Kingdom one of safest to visit in Covid-19 era’

    The Ministry of Tourism on January 12 proclaimed Cambodia as one of the safest countries to visit in light of the Kingdom having been ranked number one in the world by the Senegalese Economic Prospective Bureau for its success in handling the Covid-19 pandemic. In rankings

  • Kingdom accepts Chinese vaccine, PM first to get jab

    Prime Minister Hun Sen said China would offer Cambodia an immediate donation of one million doses of the Covid-19 vaccine produced by the Sinopharm company. In an audio message addressing the public on the night of January 15, he said Cambodia has accepted the offer and

  • Reeling in Cambodia’s real estate sector

    A new norm sets the scene but risks continue to play out in the background A cold wind sweeps through the streets of Boeung Trabek on an early January morning as buyers and traders engage in commerce under bright blue skies. From a distance, the

  • PM asks India for vaccine help

    Prime Minister Hun Sen is seeking assistance from India for the provision of Covid-19 vaccines as the country has produced its own vaccine which is scheduled to be rolled out to more than 300 million Indians this year. The request was made during his meeting with

  • Cambodia, India agree to start direct flights, tourism exchanges

    Cambodia and India have agreed to start direct flight connections and promote closer tourism exchanges and cooperation in all areas after the Covid-19 saga comes to a close. The agreement was reached during a meeting between Cambodian Minister of Tourism Thong Khon and newly-minted Indian

  • Plastic-to-rice initiative transforms waste into bricks

    Volunteers in Kampong Khlaing commune of Siem Reap province’s Sotr Nikum district have been collecting plastic waste to use as a raw material for the production of bricks and clemence tiles. The volunteers are hoping that, in addition to helping clean up the environment,