Logo of Phnom Penh Post newspaper Phnom Penh Post - Cambodia Post inks deal with Kerry Express to extend reach

Cambodia Post inks deal with Kerry Express to extend reach

Ork Bora, director general of Cambodia Post (right) and Sear Rithy, director of Kerry World bridge Logistics, shake hands yesterday in Phnom Penh after signing an MoU.
Ork Bora, director general of Cambodia Post (right) and Sear Rithy, director of Kerry World bridge Logistics, shake hands yesterday in Phnom Penh after signing an MoU. Heng Chivoan

Cambodia Post inks deal with Kerry Express to extend reach

Two of the Kingdom’s biggest package delivery services announced a tie-up yesterday that will extend the reach of their services to cover all corners of the country.

Kerry Express, the delivery service for Kerry WorldBridge Logistics, signed a memorandum of understanding with state-owned Cambodia Post, agreeing to invest $17 million to expand the coverage of its Express Mail Service (EMS) and increase the use of the country’s post offices, company representatives said.

Sear Rithy, director of Kerry Worldbridge Logistics, said the partnership will help “kill three birds with one arrow,” which are developing postal services in Cambodia, increasing confidence in postal services and helping develop the company’s online shopping service.

“We don’t want to compete with each other, [so this partnership agreement] is a win-win policy,” he said.

“This cooperation will also help serve our [e-commerce service] MAIO Mall to distribute packages to customers.”

The new partnership enables both Kerry Express and EMS to use each other’s resources in case they cannot reach a certain area, Rithy explained.

He said the improved service and expanded coverage would help erode Cambodians’ reliance on taxi and bus services to deliver packages.

“We want them to change and use our services, as they are reliable and faster,” he said. “We will create branch offices close to their home, so they don’t have to go to the bus station anymore.”

Ork Bora, director general of Cambodia Post, said they decided to partner with the private sector to fill gaps in the postal service’s coverage.

“By ourselves, we cannot reach the target to create branches [everywhere] as there are many communes in the country,” he said.

Bora said the two firms would pay a fee for using the other’s service, but would not divulge the cost or structure of these fees.

He added that given the difficulty in finding home postal addresses, especially in far flung areas, the increased use of phones in the country has helped the postal service to deliver packages to homes.

“People these days have phones, so we ask them to put their phone number on the package so we can call them to pick up the package or to check their address,” Bora said.

Seang Nal, a footwear vendor from Preah Vihear province, said he regularly uses bus or taxi services to get his packages delivered from Phnom Penh. However, he said he was open to using the postal service provided it was convenient and cheap.

“It costs me $2.5 to $5 per package depending on the size [to send by bus],” he said, adding that he would usually send “large-sized packages.”

By contrast, Kerry Express currently delivers packages for $1 to $4, depending on weight and size of the parcel, in addition to a packaging fee of $0.12 to $1.

Cambodia Post’s EMS covers all 25 provinces of Cambodia with 33 branch offices and has announced plans to build one branch office in every commune.

With more than 30 vehicles – compared to Kerry’s six vans – and 100 motorcycles, EMS delivers more than 2,000 kilos of mail per day.

MOST VIEWED

  • Prince Norodom Ranariddh passes away at 77

    Prince Norodom Ranariddh, the second son of the late King Father Norodom Sihanouk and former First Prime Minister of Cambodia, has passed away in France at the age of 77. “Samdech Krom Preah Norodom Ranariddh has passed away this morning in France just after 9am Paris-time,”

  • General’s gun smuggling ring busted

    The Military Police sent six military officers to court on November 22 to face prosecution for possession of 105 illegal rifles and arms smuggling, while investigators say they are still hunting down additional accomplices. Sao Sokha, deputy commander of the Royal Cambodian Armed Forces and commander of

  • Cambodia, Thailand to discuss border reopening

    Cambodian authorities from provinces along the Cambodia-Thailand border will meet with Thai counterparts to discuss reopening border checkpoints to facilitate travel, transfer of products and cross-border trade between the two countries. Banteay Meanchey provincial deputy governor Ly Sary said on November 22 that the provincial administration

  • More Cambodians studying in US

    The number of Cambodian students studying at US colleges and universities in 2020-21 increased by 14.3 per cent over the previous year despite the Covid-19 pandemic, according to a recent US government report. The 2021 Open Doors report on International Educational Exchange showed that 848 Cambodian students studied

  • Banteay Meanchey gunfight sees 15 Thais arrested, three officers injured

    The Banteay Meanchey Military Police have arrested 15 Thai suspects and their accomplices after a gun battle between two Thai groups caused injuries to three police officers in the early hours of November 21, local authorities said. National Military Police spokesman Eng Hy said that according to

  • PM: Do not defile Tonle Sap swamp forest or else

    Prime Minister Hun Sen ordered police to arrest anyone – including government officials – involved with the deforestation of the flooded forests surrounding the Tonle Sap Lake because it is an area important to the spawning of many species of fish, among other reasons. Speaking in a