Walmart scored another round of strong earnings on November 17 as it sharpens its focus on e-commerce growth and retreats from some overseas markets with the coronavirus roiling the retail economy.
The world’s biggest retailer enjoyed another quarter of lofty US sales, although the gains moderated from earlier in the pandemic when rival “non-essential” retailers were closed and shoppers boosted by US government stimulus funds.
Executives said the pandemic had hastened shifts towards “omnichannel” retail that meets the needs of consumers who want to shop at home or retrieve packages at stores after ordering them online.
Pickup is available at three-quarters of Walmart’s 4,753 US stores and same-day delivery operates from about 60 per cent of the stores.
Walmart has been embroiled in a battle with Amazon for market share and unveiled in September a “Walmart +” subscription plan that provides free delivery and rivals Amazon’s “Prime” service.
“We’re convinced that most of the behaviour will persist beyond the pandemic,” CEO Doug McMillon said of the changes in consumer habits.
“Customers will want to be served in a variety of ways, and we’re positioned to save them money, provide the variety of product choices they’re looking for and deliver the experience they choose in the moment,” McMillon said on a conference call with analysts.
Walmart said e-commerce sales grew 79 per cent in the quarter. But the retail giant still does not break out the line item by revenue and executives indicated the venture is still not profitable on its own.
“We have made progress,” said McMillon. “We got a lot of upside in front of us.”
Exiting some markets
Net income came in at $5.1 billion, up 56.2 per cent from the year-ago period, following a 5.2 per cent increase in sales to $134.7 billion in the quarter ending October 31, easily topping analyst estimates.
Walmart’s US division accounted for nearly 80 per cent of its operating profits during the quarter, but the company has also made significant changes in its international portfolio in recent weeks.
Since early last month, Walmart has announced transactions to sell or radically scale back its holdings in businesses in Britain, Argentina and Japan.
Walmart divested Argentina entirely, but maintained stakes in the other two countries, examples of “flexible” structures that benefit Walmart as it focuses on its core overseas markets, said Walmart International CEO Judith McKenna.
In Japan Walmart will sell 85 per cent its Japanese subsidiary Seiyu to investment firm KKR and e-commerce group Rakuten for 172.5 billion yen ($1.6 billion).
“This is a really new type of model that we’re creating for international,” said McKenna, who listed India, China, Mexico and Canada as core overseas markets.
“We still really benefit from all of the good things about being a global retailer, not least of which sharing best practice and innovation and talent around the world.”
Moderating US growth
Back in the US, Walmart reported third-quarter same-store sales growth of 6.4 per cent, a strong increase, but below the 9.3 per cent gain in the second quarter and the 10 per cent jump in the first quarter, which included the most severe of the spring lockdowns.
Some trends have continued throughout the unpredictable pandemic period, with shoppers going to stores less frequently but buying more when they go.
The number of transactions fell 14.2 per cent during the quarter at US stores, but the average ticket surged 24 per cent.
While Walmart’s US results were still strong, the moderation from the earlier surge partly reflects Walmart’s ties to shoppers with modest incomes and the hit from expiring US government stimulus payments, said Neil Saunders, Managing Director of GlobalData.
“Walmart is more exposed to this group than many other retailers and, as a result saw some deterioration in spending levels,” Saunders said in a note.
“Unless a new round of stimulus is agreed, retailers will need to navigate this new landscape into the fourth quarter and beyond,” Saunders said, while adding that the company is still well positioned compared to other chains.
Shares fell 2.0 per cent to $149.37 on November 17.