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PPCBank leverages on digital banking to further serve clients during pandemic

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The PPCBank Mobile App is helping customers shift from traditional cash-based transactions to the digitalised space. SUPPLIED

PPCBank leverages on digital banking to further serve clients during pandemic

PPCBank is scaling up its digital transformation strategy with the launch of a new card management system that provides convenient and seamless banking for its clients.

The host of digital banking solutions focusing on contactless services has become increasingly convenient during the Covid-19 outbreak, with physical distancing the order of the day.

The system allows clients to manage their cards from the “PPCBank Mobile App”, while it also incorporates a riel withdrawal function at all the bank’s ATMs.

A range of easy-to-use features are in place – customers can activate their card from the mobile app, block or unblock the card, and limit transactions digitally without visiting branches, thus reducing the risk of infection.

The introduction of Visa contactless and digital payments makes it easy for customers to perform online purchases – whether locally or from overseas – without any disruptions due to the Covid-19 pandemic.

Visa award

In recognition of its POS machines rollout, PPCBank was awarded the Visa “Leadership in Growth of Active Terminal 2020” award.

Content image - Phnom Penh Post
The PPCBank Mobile App ‘contactless cards’ function has become increasingly popular with clients. SUPPLIED

“Cardless cash” provides another way of transferring money and making payments swiftly.

Payments can be completed with a POS machine that can read the card from five centimetres away, providing safety for both buyer and seller.

With the “PPCBank Mobile App” clients can transfer money to anyone – even those without a bank account – just by entering the receiver’s phone number and the amount.

Receivers can withdraw the payment at any PPCBank ATM, with the code sent via SMS – all without charge.

The scan-and-pay system known as “mobilePay” allows clients to use a QR code for digital payments at any PPCBank partner stores.

A range of other functions, such as utilities payment, is also available.

Convenient and safe – and with zero fees for utilities payments – the PPCBank Mobile App “cardless cash” function has become increasingly popular with clients since the outbreak of the Covid-19 pandemic.

Reducing direct contact with anything that has been in wide circulation – such as banknotes – has also proved to be one of the most effective ways of protecting against infection.

Beyond ‘cardless cash’

PPCBank has also empowered its clients during the pandemic by expanding cashless accessibility by using the “Bakong” payment system, which has been introduced by the National Bank of Cambodia.

Clients can transfer to local banks that are members of the Bakong system, with receivers able to collect the cash instantly.

PPCBank has also made it easy and safe for clients to apply for business or personal loans by simply filling in the online loan application form on the bank’s website – saving a visit to a branch.

To assist SMEs affected financially by the outbreak, two PPCBank SME centres and a customer service hotline are available to assist companies in need.

CSR projects

Acknowledging the needs of those in need is central to PPCBank’s corporate social responsibility (CSR) philosophy, and with all the stress and anxiety the pandemic is causing, the leading lender believes that compassion – something that still binds us all together – is needed more than ever.

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A major thrust of PPCBank’s CSR project is landmine clearing in remote areas of Cambodia. SUPPLIED

Help someone in need today via its mobile app, and PPCBank will donate 100 per cent of the total donation received.

People who have for decades endured the danger of landmines in northern Siem Reap province have also been at the centre of the bank’s community outreach work over the past year.

A staunch supporter of landmine clearing organisation APOPO, PPCBank has launched its “APOPO Fundraising Campaign”, aiming to have five hectares of land cleared by the end of 2021.

Believing that “together, nothing is impossible”, the bank hopes these efforts will help towards making Cambodia landmine-free by 2025.

Mines and other unexploded ordnance have prevented farmers from working the land, hugely affecting their livelihoods.

PPCBank aims to clear community land, giving ordinary people the possibility to improve their quality of lives through farming without fear.

While this year has certainly been challenging, PPCBank is optimistic that Cambodia will come through these difficult times stronger than before.

The South Korean-owned financial institution is looking forward to a better second half of 2021 and assures its clients that with all its innovative technology, they can anticipate even more improvements to ensure that financial services are safe and incredibly convenient.

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