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Branchless Banking Product Manager

AMK Microfinance Institution Plc. is one of the largest microfinance institutions in Cambodia. AMK serves a large number of over 400,000 customers with more than 2,300 staffs nationwide.

Job Title: Branchless Banking Product Manager
Report to: Head of Deposit and Branchless Banking Product Development  
Location: Head Office
Closing Date: February 13, 2017    

Job Responsibilities:
♦ Work with head of deposit & branchless banking product department to contribute in a development of annual budgeting, product roadmap and strategies.
♦ Manage, organize, motivate staff under his/ her supervision to work toward the achievement of AMK’s product roadmap and its execution strategies.
♦ Work with research and other sale departments to collect ideas or feedbacks from clients, staff and partners for better improving of current products and services as well as initiating the possibility of product bundling for each specific segment of AMK’s market.
♦ Regularly follow-up and analyze the deposit, branchless banking products and other value added services offered by key competitors within AMK’s target market.
♦ Be the leader of taskforce team in a development and improvement of new and existing deposit, branchless banking products and other value added services, including product concept development, pilot-testing, monitoring and evaluation.
♦ Develop and modify the policies, procedures and documents for deposit, branchless banking products and other value added services
♦ Regularly report the progress of all product development projects which are under his/her supervision, including the challenges and suggestions to be addressed, to head of deposit & branchless banking product department.
♦ Other tasks as assigned by head of deposit & branchless banking product and AMK’s Management Committee.

Qualification and Experiences:
♦ Master or Bachelor's degree in Business Administration, Economic Sciences, etc.;
♦ Be familiar with MFI environment;
♦ At least two years’ experience with saving, & digital banking products and services offered by other financial institution;
♦ High capability to handle multiple tasks and complexities as per a number of different projects will be implemented at the same time;
♦ Be mature to work in collaboration with branch manager, department manager and other people at senior level both within AMK and external;
♦ Honesty, positive attitude, ability to think creatively and excellent interpersonal skills (team building, presentations and public speaking, facilitation and consensus-building);
♦ Knowledge and understanding of research design, quantitative and qualitative analysis tools and experience coordinating fieldwork;
♦ Strong conceptualization and analytical skills and capacity to contribute to future planning;
♦ Good command of English – reading, writing, and speaking;
♦ Good at inter-personal skill, customer service, and selling skills;
♦ Computer literacy (Ms. Word and Ms. Excel);
♦ High motivation and ability to work without supervision.

AMK provides competitive salary package to its employees with multiple bonus and other benefits, including Khmer New Year bonus, Pchum Ben bonus, incentive, pension fund, 100% medical insurance for employee’s spouse and dependences for local treatment and for staff is up to USD 2,000 for oversea treatment, 24 hours accident insurance, staff loan for education purpose with only 2% interest rate per year, USD 300 bonus for both maternity or paternity and up to USD 1,000 if surgery required, 18 days annual leave, capacity building per job requirement, and good working condition in accordance to the Cambodian Labor Law.

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head Office, Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sk. Tomnub Tuek, Kh. Chamkarmorn, Phnom Penh, Cambodia or E-mail: [email protected]

•    A copy of obtained certificates or confirm letter by the University
•    A copy of national identification, family book, and certificate of birth
•    A copy of transcript is preferred.

For additional information, please contact at Tel: (023) 993 062 / (023) 224 763 or visiting website:  www.amkcambodia.com
AMK is an equal opportunity employment. Qualified women and disabled people are encouraged to apply.  
Only short-listed candidates will be contacted for interview.