Channel Manager

AMK Microfinance Institution Plc. is one of the largest microfinance institutions in Cambodia. AMK serves a large number of over 400,000 customers with more than 2,200 staffs nationwide.

Job Title: Channel Manager    
Report to: Branchless Banking & Network Manager    
Location: Head Office
Closing Date: March 09, 2016    

Job Responsibilities
♦ Work closely with assigned Branch Managers/Branch Sales Manager on Branchless banking business line
♦ Contribute in a development of business plan of branchless banking business of assigned branches
♦ Ensure the agent network expansion of each branch
♦ Provide technical support and coaching to branch staff
♦ Ensure good customer service quality provided by agents
♦ Monitor closely and analyze product performance of the assigned branches and its agents
♦ Coordinate with branch staff to solve customer or agent complaints
♦ Assist in marketing campaign of Branchless Banking products & services
♦ Regularly follow up the market and competition environment on non-credit products and services as well as its operational performance at the branch level
♦ Participate in providing feedback on Branch Manager performance appraisal
♦ Involve with any related branchless banking task or projects

Qualification and Experiences:
♦ Bachelor Degree in Sales, Marketing or related field
♦ 2 year experiences in channel management, sales, micro-finance or mobile banking
♦ Willingness and capacity to carry out fieldwork involving significant travel to provinces.
♦ Familiarity and confidence in discussing financial and technologically driven product solutions
♦ Analysis and interpersonal skills.
♦ Be familiar with MS Office especially MS Excel.

AMK provides competitive salary package to its employees with multiple bonus and other benefits, including Khmer New Year bonus, Pchum Ben bonus, incentive, pension fund, 100% medical insurance for employee’s spouse and dependences for local treatment and for staff is up to USD 2,000 for oversea treatment, 24 hours accident insurance, staff loan for education purpose with only 2% interest rate per year, USD 300 bonus for both maternity or paternity and up to USD 1,000 if surgery required, 18 days annual leave, capacity building per job requirement, and good working condition in accordance to the Cambodian Labor Law.

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head Office, Building 285, YothapolKhemarakPhoumin Blvd. (271), Sk. TomnubTuek, Kh. Chamkarmorn, Phnom Penh, Cambodia or E-mail: [email protected]
·    A copy of obtained certificates or confirm letter by the University
·    A copy of national identification, family book, and certificate of birth
·    A copy of transcript is preferred.
For additional information, please contact at Tel: (023) 993 062 / (023) 224 763 or visiting website:
AMK is an equal opportunity employment. Qualified women and disabled people are encouraged to apply.  
Only short-listed candidates will be contacted for interview.