IT Administrator


The USAID’s Control and Prevention of Malaria (CAP-Malaria) project aims to strengthen country and regional level efforts for malaria and artemisinin-resistant malaria (ARM) containment in Cambodia, Thailand, and Burma. The objectives of the project are to: 1) develop and scale-up cost-effective vector control interventions to prevent the transmission of malaria; 2) improve the quality and effectiveness of diagnosis and treatment of malaria at the community and health facility; 3) reduce management bottlenecks of National Malaria Control Programs; and 4) support the establishment and maintenance of strategic information for malaria control including strengthening surveillances and interventions at community level. The CAP-Malaria project is implemented by University Research Co., LLC (URC) and its partners, which work closely with implementing partners from other funding sources.

The CAP-Malaria is seeking potential candidates for a position of IT Administrator to be based in Phnom Penh.

Key Responsibilities:
1. Training
− Ensure that all users are properly trained in the use of the components to which they are granted access;
− Induct new staff on IT systems in CAP-Malaria office in Phnom Penh and at fields;
− Lead, train and support the work of other staff engaged in similar functions;
− Develop and conduct various training and instruction for system users on operating systems, and other applications; assist users in maximizing use of networks and computing systems.

2. IT Equipment Management and Procurement
− Manage the IT equipment and license software in the whole organization;
− Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, software and develop specification;
− Check IT equipment to ensure that suppliers provide the right equipment which meet the specification and ensure that software is properly licensed and liaise with external support company;

3. System Administration
− Oversee network and server (if appropriate);
− Manage & troubleshoot networks, internet connectivity throughout the organization;
− Provide IT support to computer users within the office;
− Investigate user problems, identify their source, determine possible solutions, test and implement solutions;
− Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties;
− Anticipate communication and networking problems and implement preventive measures;
− Install, configure, and maintain personal computers, file servers, network cabling, and other related equipment, devices, and systems; adds or upgrades hardware and software and configures router, wireless access point, disk drives, printers, and related equipment.

4. Website management:
− Ensure that CAP-Malaria website ( works smoothly;
− Administer the whole CAP-Malaria website and intranet such as all contents, user accounts, user access permission;
− Update website contents for both in English and Khmer languages;
− Manage all documents and contents in CAP-Malaria intranet and instruct staff on using intranet;
− Work closely with database programmer, program staff to modify any part of CAP-Malaria website as needed.

Qualifications and Requirements:
− Master degree in Computer Science or equivalent combination of education, training and experience;
− Over 5 years of experience working in IT support, network troubleshooting, and database development;
− Excellent troubleshooting and problem solving skills;
− Proficiency in written and spoken English;
− Demonstrate willingness to work with others in an interactive team setting;
− Good interpersonal, organizational and team building skills.

The deadline is Thursday 19, June 2014 by 5:00 PM. Interested candidates should send their application to this e-mail address:[email protected] or submit a hard copy to Ms. Pich Soksreyleap at 2ndfloor, Building #10, Street 214, Sangkat Chey Chumneas, Khan Daun Penh, Phnom Penh, Cambodia.
Only short listed applicants will be contacted for interviews. Qualified female candidates are encouraged to apply.