Logo of Phnom Penh Post newspaper Phnom Penh Post - Preah Sihanouk to hold best local services competition

Preah Sihanouk to hold best local services competition

Content image - Phnom Penh Post
Preah Sihanouk governor Kuoch Chamroeu chaired a July 25 meeting to disseminate revised rules and procedures for providing administrative services at the OWSOs in his province. PROVINCIAL ADMINISTRATION

Preah Sihanouk to hold best local services competition

Preah Sihanouk governor Kuoch Chamroeun announced the holding of a contest to determine the best commune for providing public services throughout the coastal province, while the provincial administration has revamped some service procedures at the One Window Service Office (OWSO) in all 29 communes, effective August 1.

Chamroeun chaired a July 25 meeting to disseminate revised rules and procedures for providing administrative services at the OWSOs in his province.

“Today, we convene the meeting to disseminate and learn about new procedures and on August 1, we will launch these mechanisms for the OWSOs in our communes, all at the same time.

“We all must effectively expand administrative services at the OWSOs in a transparent manner and post a notice listing service fees to make it easier for people to use them and to help reduce certain concerns raised by local people. We also need to conduct a competition across all 29 communes,” he added.

Chamroeun continued that the government has piloted the OWSO programme since 2005 and has studied and evaluated the provision of services through it. The mechanism has gained strong support and enjoyed a high level of satisfaction from the public, civil society organisations and the private sector because it had succeeded by providing more efficient, transparent, accountable and reliable services.

Sun Sophat, representative for the Cambodia Coalition of Farmer Community (CCFC), said the provision of public services through the OWSO such as birth certificates and civil registry documents had functioned well in some districts and for some services, but problems related to obtaining land documents persisted.

“Many of our people have seldom understood about administrative procedures and preparations for official documents,” he said. “Sometimes, they go looking for a service at a commune or a district office and there is still a lack of instructions about which documents they need or how these administrative documents must be filled out.

“We would like the commune administrations to disseminate clearer instructions regarding the administrative tasks that people most commonly request there.”

Chamroeun emphasised that the government is determined to implement a policy of decentralisation reforms in a democratic manner at the sub-national level, which is aimed at enhancing the quality and effectiveness of providing public services.

He also advised recently elected commune council members to pay close attention to the provision of public services to better serve the people at the grassroots level.

MOST VIEWED

  • Wing Bank opens new branch in front of Orkide The Royal along Street 2004

    Wing Bank celebrates first anniversary as commercial bank with launch of brand-new branch. One year since officially launching with a commercial banking licence, Wing Bank on March 14 launched a new branch in front of Orkide The Royal along Street 2004. The launch was presided over by

  • Girl from Stung Meanchey dump now college grad living in Australia

    After finishing her foundational studies at Trinity College and earning a Bachelor’s degree from the University of Melbourne in 2022, Ron Sophy, a girl who once lived at the Stung Meanchey garbage dump and scavenged for things to sell, is now working at a private

  • Ministry orders all schools, public and private, to close for SEA Games

    From April 20 to May 18, all public and private educational institutions will be closed to maintain order and support Cambodia's hosting of the 32nd SEA Games and 12th ASEAN Para Games, said a directive from the Ministry of Education, Youth and Sport. Cambodia will host the

  • Wat Phnom hornbills attract tourists, locals

    Thanks to the arrival of a friendly flock of great hornbills, Hour Rithy, a former aviculturist – or raiser of birds – in Kratie province turned Phnom Penh tuk tuk driver, has seen a partial return to his former profession. He has become something of a guide

  • Almost 9K tourists see equinox sunrise at Angkor Wat

    Nearly 9,000 visitors – including 2,226 international tourists – gathered at Angkor Wat on March 21 to view the spring equinox sunrise, according to a senior official of the Siem Reap provinical tourism department. Ngov Seng Kak, director of the department, said a total of 8,726 people visited Angkor Wat to

  • Angkor Beer strengthens national pride with golden new look and fresher taste

    Angkor Beer – the "Gold of Angkor" – has a new look, one that is more stylish and carries a premium appeal, as well as a fresher taste and smoother flavour, making it the perfect choice for any gathering. Angkor Beer recently launched its new design, one