One of the newest internet service providers in Phnom Penh is MEGA. Chief Commercial Officer Both Chankrisna answered a few questions with Technology Post.
What’s MEGA’s strategy in the Cambodian market?
With a population of over 14.8 million, and about 1.6 million people are using internet services provided by both mobile operators and internet service providers. As we see there are still great opportunities for population and business growth our strategies are to deploy the most reliable and secure fibre optic network, provide a wide-range of competitive high quality products and services, deliver value for our customers and offer the most efficient after-sales service. Whatever other providers do not have, we are here to fulfill the requirements for customers.
What deals are you offering for home users? What’s the connection method? Fibre?
Currently we do not have any products offered to home users, but we will have something for them very soon at a very affordable price to ensure peace of mind with highest standard connectivity. We are providing internet connection to our customers via fibre optic cable.
How do you differentiate from other ISPs like Digi and Ezecom and others? Faster speeds? Better price?
Based on the SME and Corporate internet market demand, we designed our products with scalability at the highest quality and lowest price. When we officially launched our business, we started to operate our call center 24/7 since day 1. We have implemented a functional team in order to provide faster technical support on site after working hours by the assigning district.
What are your prices? For what packages? Do the packages have download limits?
We only offer dedicated internet access starting speed from 1Mb or higher with the standard fee for as low as $168 per month and no limit on data usage.
If people want to sign up to Mega, how do they do it?
For those who want to “Get MEGA and Experience the change” they can sign up by visiting us at our office, # 86, Street 214, Sangkat Boeung Prolit, Khan 7 Makara in Phnom Penh, or they can call 023 210-789 or email us at [email protected].
What deals do you offer for businesses?
Our sales promotions include a 20 per cent discount plus three months free, a package that includes a 50 per cent discount and a buy-one-get-one free package. Each of our packages come with free web design and hosted customer relationship management (CRM).