Logo of Phnom Penh Post newspaper Phnom Penh Post - Grand China Life Insurance aspires to be ‘century-old’ industry player



Grand China Life Insurance aspires to be ‘century-old’ industry player

Content image - Phnom Penh Post
Yu says the company will bring China’s insurance expertise to grow their business in Cambodia.

Grand China Life Insurance aspires to be ‘century-old’ industry player

Grand China Life Insurance Plc CEO Yu Li Qun said integrity is the most important requirement that should always be ensured in the insurance industry, especially in the life insurance segment.

“Insurance agents must always be honest to customers and ready to assist at all times. This is why we are cultivating a company culture that’s ‘honest and committed’.

“Our mission is to bring our expertise from China’s life insurance industry to support the long-term economic development and growth of Cambodia. Through steady growth, we aspire to become a ‘century-old’ leader that will create an industry with a focus on service, creativity, cultural identity, and competitiveness,” Yu said.

Grand China Life Insurance started operations in Cambodia in March 2018. The company offers insurance products that include personal whole life insurance, retirement insurance, personal accident insurance, critical illness insurance, group life insurance and other types approved by the government.

The founding partners of Grand China Life are from mainland China and Macao. The initial investment used to establish the company was $15 million.

“At the moment, we are a considerably smaller player in the industry as we are only one-and-a-half years old. We want to climb up the ladder in the market by relying on steady growth.

“Building a strong base is important before you scale up higher. Many companies and enterprises failed in their expansion because they did not have a strong base. We want to first build a strong base of returning customers before deciding to take a more aggressive approach in advertising and promotion,” said Yu.

Content image - Phnom Penh Post
Yu (right) along with deputy CEO Michael Tee at their office.

Other than providing top quality service on the frontline, Grand China Life Insurance’s operations are also supported by a talented team of experienced technical experts. The company’s IT support team is based in Shenzhen, China.

Yu said: “We are an innovative insurance provider that is striving to stay ahead of our competitors in terms of digitalisation.

“We tried to introduce the digital signature in our services, but the Cambodian regulators have not allowed it yet. However, we have put in a lot of effort to be as paperless as we can be.”

He stressed that organic growth is the best way for a company to carry out its business expansion.

Grand China Life Insurance’s future growth, he said, will rely on its oriental culture, experience from China and innovative products, advanced IT team and top quality service.

“The life insurance business is about protecting the wellbeing of an individual and his or her family. Hence, professionals working in the insurance service industry must always be honest and committed to their customers,” he concluded.

(Please like the Grand China Life Insurance Facebook page to win a mystery gift!)

MOST VIEWED

  • Restrictions re-imposed in capital as Covid cases surge

    Amid the ongoing community outbreak of Covid-19, which has shown no sign of subsiding with 750 infections and 10 deaths reported on June 2 alone, the Phnom Penh Municipal Administration has decided to re-impose the suspension of all occupations and business activities deemed as posing high risk of

  • Phnom Penh-Sihanoukville expressway 51% complete

    The construction of the nearly $2 billion Phnom Penh-Sihanoukville Expressway is 51.35 per cent complete and is expected to be finished in 2023, according to Ministry of Public Works and Transport secretary of state Vasim Sorya. Invested in by Cambodian PPSHV Expressway Co Ltd, the first expressway in

  • With herd immunity likely in 2022, is Cambodia ready to reopen for tourism?

    The government aims to inoculate 80 per cent of the target population by June next year, giving it a head start among regional peers to reboot the sector but first, it has to do a few things to up its game A sign on a glass

  • First 7-Eleven store to open mid-June, ambassador says

    Thai retail conglomerate CP All Pcl will open Cambodia’s first 7-Eleven convenience store in mid-June, Cambodian ambassador to Thailand Ouk Sorphorn told The Post on June 1. The Bangkok-listed 7-Eleven franchise operator, the retail arm of Charoen Pokphand Group Co Ltd, granted CP All (Cambodia)

  • US wants 'full access' to Ream Naval Base

    On June 11, the US embassy's Defense Attaché Colonel Marcus M Ferrara visited Ream Nava Base in coordination with Cambodian officials following the recent approval of Prime minister Hun Sen to allay the concerns on Chinese military presence at the base as raised by US Deputy

  • US embassy guard gets Covid despite two doses of Pfizer jab

    The Covid-19 tracking commission on June 4 said a security guard at the US embassy in Phnom Penh had contracted the novel coronavirus, despite having received a second dose of the Pfizer-BioNTech shot two weeks ago. Embassy spokesperson Chad Roedemeier confirmed the SARS-CoV-2 infection to The